Discerning The Reasons for A Building Project

Generally, a building project is birthed out of growth that is happening in the ministry. However, that excitement can lead to a desire to rush the process and, perhaps, a failure to take necessary time to ensure these three important things are covered.

EMBARKING ON a building project should be an exciting time in the life of a church.

Generally, a building project is birthed out of growth that is happening in the ministry. However, that excitement can lead to a desire to rush the process and, perhaps, a failure to take necessary time to ensure these three important things are covered.

Understand the Why

Growth may seem like it’s “the why” to a building project, but it’s possible it might just be “the why” for something else. For example, a crowded worship space could be “the why” for adding an additional service; a bursting youth ministry could be “the why” for repurposing and renovating some existing space; and a full parking lot could be “the why” for adjusting service times and programs so crunch-time does not come all at once.

When consulting with church leadership who are looking at a building project one of the first questions I always ask is, “What is the unique thing that God has for this church, at this time, in this location to accomplish?” You would be surprised at how many times I get blank stares or awkward silence from the group who I’m meeting with. Sometimes I will get a quick reply that is something like, “To reach the lost, of course! “ I follow up by asking them to define “the lost” in more concrete terms to get them to state who they are trying to reach. Again, often I get vague answers like, “Everyone!”

My goal in asking these questions is to try to understand the DNA of the church. What is their unique calling that God has placed on their fellowship? To me that is “the real why.” From that conversation and answer, we can then start to put a framework around what type of building would support their calling.

For example, for a church who is called to feed and care for the homeless, hungry and hurting in their neighborhood, a commercial kitchen might be one of the most important things that they need. Whereas a workout area and gym, probably would not make it to the top of the list. Another question I like to ask is, “Are these needs being met elsewhere by someone in the community?”

Again, if your calling is to help the homeless and there is a soup kitchen a few blocks away, does it make sense to build so that you can start another one? Find a unique need that you can specifically meet, and partner with the other ministries that are serving the same population. I’m familiar with a church that embarked on a building project to install a commercial kitchen.

Why? So that members could hold wedding and other receptions at the church. I don’t think there is anything wrong with that. However, this church had recently funded and launched a ministry — just down the road — that housed a hospital grade kitchen that could be used for events. My question to them is why not get a “shuttle vehicle” with racks for the food to be brought from the ministry center, one block away, to cater events that are taking place in the churches existing conference space?

The shuttle vehicle, while a bit of an inconvenience, would cost $20,000 -$30,000 vs the $2,000,000-plus to build the kitchen facility. Again, I am not saying that what the church was doing was wrong. I just want them to fully understand the purpose for taking on a building project. An additional question that I will usually ask is, “Will the building you are proposing meet the needs of the community? “ I know a church that put in a beautiful park — with ball fields and a playground — because the nearest park was miles away, and their calling was to reach those within walking distance of their facility.

They used prime (read expensive) real estate to better their community, rather than building something for direct use by their church members. The bottom line for me is always fully understand “the why” of a building project and how it fits into the unique DNA and purpose of a church. Who are the Players Often in the rush to get a building project going, key players are left out. This might be staff or ministry leaders who are kept out of the project. It could be local city officials and authorities who could be of valuable help as the church tries to get the proper zoning and permits to take on a project. The members of the church themselves sometimes are left out.

The senior pastor has a vision, so he just plows forward figuring people will get on board. Members that have specific knowledge and could be very helpful in the building process are overlooked. Many times, the bank or another financing agency is not consulted until the process is too far down the road. The church leadership can then be put in the embarrassing situation of not counting the costs before getting started, bringing the process to a halt. Too often, key contractors are not brought on board early enough. Things like budgets for acoustics, and audio visual and lighting are either left out, or are woefully inadequate to meet the needs. It seems like the neighbors, those who live around the church building, are always forgotten.

Rather than consult and get valuable input and buy-in from those around the building, many churches plow ahead without giving consideration to what impact an addition or new building will on those who live right there. Getting the right people onboard right away — and building consensus — is one of the most important aspects of a building project.

How Do We Start?

I always recommend that the church partner with an architect or design/build firm to do what I call a, “phase 1 project overview.”

The phase one process should involve: 
1. A needs assessment
2. A programming/discovery meeting with ministry teams.
3. A feasibility study and code review (a quick look at the site and local zoning and construction laws) Can we build at this location?
4. Floorplan layout and site plan showing where the building fits into the site and a general layout of the building.
5. Rendering, 3D sketches or model that show the exterior elevation of the building.
6. Budget estimate for the entire project.
7. Proposed building schedule With this information, a church has an idea of cost, timeframe and scope of the project, along with some rendering perspectives of the proposed building for people to see what is being proposed.

A phase 1 is an investment (usually $10,000 to $30,000), but well worth it. Additionally, this needs to be done if the project moves forward. So, by doing phase 1 upfront you are not spending additional dollars. You are, however, potentially saving yourself from getting pretty far down the road and discovering something that could stop or delay your project. It’s painful to find out after you have construction documents underway that the site is not buildable, or that the project is going to cost way more than you anticipated. Invest up front and save yourself the grief. In Short Understand why you want to build.

Get the right people involved in your process. Take the time, resources and money to do the upfront work of ensuring you can accomplish what you believe God has called you to build.

How Often Should You Renovate a Church Facility?

Practical guidelines to help you determine when it’s really necessary for you to update or renovate your space.

Is it really an absolute necessity to update or renovate my 15-year-old building?

The working life of a building can and should extend well beyond 50 years, and I’ve personally seen buildings hundreds of years old still in use and functioning quite well.

The question deserves considerable thought, and begs a slew of additional questions:

1. Has your programming changed (are you doing more youth or children events, etc.….)

One of the biggest pressure a growing church faces is space.  As the ministry grows there needs to be a place where people can congregate, infants can be cared for, children trained and youth challenged.  Sunday is the crunch day.  As a culture, we have been conditioned that Sunday is the day where we as Christians head to church for a worship service and education.  Also, as a culture Sunday morning has become our social connection time.

When we come to church we often find ourselves getting a cup of coffee and connecting with friends that we just do not have the time or do not make the opportunity to connect with during the week.  The church has used many names to refer to this connection space.  Whether you call it a narthex, lobby or gather place, this space has become a very important part of a church. Traditionally this space was not given the importance that it is today, so you may find the need to expand, re-arrange or renovate to accommodate the social time that takes place before and after services.

Has your ministry experienced growth in a specific area of ministry?  Do you have far more infants in the nursery than in years past?  Is your youth ministry rapidly growing? What about the food pantry?  I believe that a growing church is almost always in the reuse, renovation or expansion process. A church that is growing is most likely engaging in culture and as culture changes, ministry changes and therefore facility needs change.

2. Are you filling up the sanctuary to more than 80% of its capacity?

The “80% rule” is commonly thrown around.  The “rule” is that if you are more than 80% full seating wise you are full.

The logic behind the “rule” is that if the space feels to full, guests and visitors might feel like there is not a place for them.  So, what happens when you hit 80% do you add another service?

Do you set up a satellite overflow room?  I have mixed feelings about the 80% rule.  Millennials will more quickly spend money for an experience and thus I believe they are attending church for an experience.  Does a full sanctuary give them the rich experience they are looking for?

Millennials also long for intimacy and connection so would a smaller venue serve them better?  What about the rest of the congregation, what are their preferences?  There is not a right over arching answer here, However, there is a right answer for your congregation.  My suggestion is to be aware of the 80% rule and make decisions with that knowledge in hand.

3. Does your building look dated?

By dated we are not talking about a neo-classical or some other look that is time-less.  What I am referring to is the purple, mauve other dated colors from the previous few decades.  I also want to differentiate from dated vs not kept up.

Dated means it is out of style.  It doesn’t mean that there are tears in the carpet, chips in the walls or dust covering the kickplate on the walls.  Those things are things that are not kept up or cared for.  Something that is not kept up is not acceptable in any style décor.

When I visit with churches that have that dated look, I think to myself why do they not just refresh the paint and change out a little bit of furniture?  The cost would be minimal and the impact would be great.  What I have come to realize is that people who attend the church on a steady basis do not even notice it.  It is just like your home you become accustom to it and do not even notice what it looks like.

I suggest that you find the person in the church that has “the eye” for design and have them take a fresh look at your space and give some ideas.  If there is not someone in the congregation, hire an interior designer and give them clear direction as to what you are wanting to accomplish and the budget that you plan to spend on improvements.

4. Has the expectation of your congregation changed?

If you say no to this question you are most likely not in a church that has engaged modern culture.  Expectation are always changing.  Just think how technology has change our expectations.  We expect immediate response and answers.

Thanks to amazon prime we expect it in 2 days without shipping charges.  As culture changes expectations definitely change.  Let’s go back to the discussion above on the Lobby.

In previous generations people were regularly engaged and connected to their neighbors and surrounding community.

Church was just one of the many places that people would see each other and have meaningful conversation and connection with each other.  Today church is often the only spot where we connect with people and stop and talk rather than just saying a quick “hi” as we pass each other.

5. What is the expectation of people who come and visit your church?

A big red flag here if you do not know at least something about the expectations of the people that visit your church.  Unfortunately, most people who visit have low or wrong expectations based on their history or exposure to church.  In this case I believe it is the churches responsibility to blow up and change the expectations.

Shouldn’t people have an expectation when they come to visit your church of finding a warm, well cared for functional building filled with warm welcoming people?

Is it necessary to update or renovate a building every 15 years?  My take as I stated above is that you should always be renovating, updating, changing and/or expanding.  Doing this on a consistent basis keeps your facility looking fresh and helps to support the ministry areas that are experiencing the most growth.

Facility = Function and Feeling

The combination of physical elements and the emotions one experiences from their surroundings can shape the the comfort level from beginning to end.

When you enter a church, or for that matter any building, you’ll have a visceral reaction to the entirety of the facility

You will have an emotional response as well as a physical response to the space.

An emotional response maybe to the pleasing colors in the space.

A physical response maybe the goose bumps that cover your arms from the super chilled air.  Both of these responses are natural and also important.

I have previously written about the power of scent in a space.  I have also written about traffic patterns in a facility these are both very important things that influence how you react and interact with the facility.

To clarify my word usage I will use feelings for emotion and functional for physical.

Currently, I am attending a startup church. We are less than a year old and have been blessed to move into our own building.

We were meeting at a local college in a room that had a real cool vibe.  The space we were in was a recital hall that seated 300 people. It had lots of wood and warm finishes.

The new to us space was built in 2005, seats 400, and feels a little sterile.

Thankfully, the Lead Pastor and Worship Leader have an eye for design.  A new color scheme was immediately implemented with more changes yet to come.

The simple changing of the color gave the room an incredibly different feel.

Additionally, we will be adding wall wash led lights and a backdrop to the stage. In this case the functional act of painting created a contemporary look and a feeling of warmth.

On our first Sunday in the space we noticed that the room heated up rather quickly. This was in part due to the fact that the space came with all conventional house and stage lights (basically mini heaters)—with all the lights cooking we jumped 5 degrees very fast.

If the rise in temperature had been slow, many would not have noticed, as humans adapt to slow incremental temperature change very easily.  However, we humans do not adjust well to rapid changes in temperature.  Think about the last time when it was cold and you dashed to your car from a warm building.

We also discovered on that first Sunday that the room cooled very quickly, as we easily dropped 5 degrees.  Almost everyone noticed the rapid temperature change, but what was noticed the most was the noise that the roof top air conditioning units made.

The change is background noise level jumped about 10dB (at 3db most people perceive the change in volume) and spiked much higher as the unit turned on.

The functional part of cooling the building was causing an emotional reaction to both the temperature change and the background volume change.

We learned a lot that first weekend as we were given possession of the building on the Wednesday before the first service. With only 4 days to prep and get setup for a service, we knew that there would be some surprises.  In fact, our first Sunday in the space was B.Y.O.C. (bring your own chair).

With what we learned we will adapt.

Feeling
• Welcoming
• Warm
• Inviting
• Cozy
• Comfort
• Intuitional
• Cold
• Life
• Dead
• Safety
• Security
• Cared for
• At Home
• Established
• friendly

Functional
• Parking
• Directions
• Ease of Navigation
• Safety
• HVAC (comfort)
• Security
• Restrooms
• Barrier Free
• Traffic flow
• Capacity

It is great to have leadership that not only gets the importance of the word and worship music, but also gets the importance of a space feeling right and being functional at the same time.

Recruiting Church Volunteers: Knob Twisters or Team Members?

Explore motivational strategies in recruiting people who will prove to be creative, engaged and committed.

I was recently thinking about a something I watched take place several years ago – the official “school count” day.

Specifically, a very large school district here in the state of Michigan was providing free meals and giveaway items in trying to “lure” attendance from every student possible.

This was taken from the school district’s official website:

Free breakfast and lunch
The Office of Food Services will offer breakfast and lunch to every student at no charge.

Great prizes
Students who attend class all day on count day will have a chance to win a 42-inch plasma flat screen TV, laptop computer, iPod nanos, or an American Express gift card through a Radio One contest.

From what I’ve read, 75 percent of school funding in our state is based on the fall count day, and 25 percent is based on the winter count day.

Something about this recruitment “approach” just didn’t sit right with me. Numerous studies have shown that the best results do not necessarily come when award-based incentives are given.

Now, perhaps if you’re just looking to fill a seat on a particular day, this tactic might prove somewhat successful.

But if you’re trying to inspire and motivate someone to attend school on a daily basis – and not be a delinquent or dropout – the results may actually be worse than if you never offered the incentive.

What drives people to engage long term is not “prizes” but rather their own interest in the program or activity, along with the belief that they’re making a difference.

We like to be involved in things that are “bigger” than we are, and this type of environment can encourage us to stay with it.

Daniel Pink provided a fascinating look at what motivates people in a presentation at the TED (Technology, Entertainment, Design) conference in 2009.

Daniel describes how if you want to motivate workers to do a “non-thinking” repetitive task, then incentives like cash and prizes can work.

However, if you want people to be committed, creative, and engaged, these types of incentives will not work.

How does this apply to recruiting church sound/worship production volunteers?

  • Seek out those with a genuine interest
  • Provide the opportunity for those involved to grow and expand their skills
  • Entrust them with as much responsibility and flexibility as possible
  • Allow them to experiment and to offer suggestions on equipment and procedures
  • Foster an environment where they really feel involved with something much bigger than just “twisting knobs and pushing faders

Look at it this way –  if these five tips don’t work, you can always revert to the “prize” model.

It could go something like this: “if you show up on time, don’t goof around or cause any problems, I may just honor you by letting you carry my guitar (or keyboard, drum sticks, gold plated microphone – whatever) around for me, and also associate with me.”

Hmm… I guess it all comes down to our concept of a good volunteer: are they a knob twister or a team member?

 

What Does A Worship Leader REALLY Want From a Church Tech?

Recently, I’ve been doing an informal survey on this topic, asking worship leaders for their views on working with techs at their churches.

What does a worship leader want out of a tech?

According to worship leaders, what are the most important aspects of being a church sound operator?

I’ve been doing an informal survey on this topic, asking worship leaders for their views.

The answers have been surprising, at least to me.

For example, to this point not one of them has mentioned that a sound operator should have musical talent. Nor have they brought up the value of having a critical ear when it comes to music.

Maybe it’s my own biases, but I thought these factors would at least rate a mention.

Here’s another one that hasn’t come up: knowing how to properly operate the equipment and system.

Perhaps the worship leaders I’ve surveyed are assuming that a sound person should already have these skills, and therefore haven’t mentioned them.

Further answers I’ve received in the survey—although they’re not at the top of the list—include the ability to mix well, keep volume under control, and function as “an extension of the worship team.”

Regardless, the number one answer I’ve received? Attentiveness. As in paying attention, or focus.

Number two? Attitude. As in always having a good one.

Now the shoe is on the other foot, so to speak, because it seems—to me—that both attentiveness and attitude should be givens.

If you’re helping with ministry (providing sound in this case), bringing a good attitude should be a no-brainer, and because in some ways the sound operator can “silence” the word of God being preached, you’d better be paying attention!

Yet consider these anecdotes…

One worship leader told me the story of a volunteer sound operator who’s been serving for 18 years, and is a great guy, easy to work with.

However, this fellow has a consistent flaw: a soloist can walk out of the choir, go to center stage, stand behind the mic for several seconds, and still, the mic isn’t turned up until the third or fourth word of the solo. That’s definitely an attentiveness problem…

Another leader told me that one of his sound operators is so gruff that the worship team dare not ask him for anything. The result is that on any given Sunday, there might be no vocals in the monitors, or a mic is not provided for a performer, and so on—and yet no one speaks up because they’re afraid of getting their heads bitten off. Talk about an attitude problem…

These two stories reveal even further problems. In the first case, the sound operator should be asked—kindly—if he might not better serve by volunteering his time elsewhere.

In the second case, someone with such a nasty disposition should be asked—kindly—to modify his behavior, and if that doesn’t work, he should be asked—kindly—to step down.

Let me sum it up this way.

If you’re at a concert and the mix is pleasing, and there’s no feedback or missed cues, you’d likely think (and would be right) that it’s a successful event, at least from a sound reinforcement point of view.

But if you’re at a concert and the mix is pleasing, but there are occasional squeals of feedback and some dropped cues, you’d likely be at least somewhat disappointed.

The moral of the story: sound operators should be able to mix musically and operate their equipment/systems competently, but these worship leaders make a very persuasive point: it all can be negated by lack of proper attention and by not bringing the right attitude to the gig.