The Path To Worship Mix Success

A great mix is the sum of a whole lot of components in addition to pushing faders and twiddling knobs…

After mixing sound at worship services for more than three decades, and teaching dozens of others along the way, I’ve formulated these “10 steps to worship mix success” that have proven effective.

None of this is rocket surgery or brain science (or vice versa), but rather, a straightforward playbook that if followed will produce the results that you and other members of the tech team are seeking to deliver at every service.

And note that a lot of what I’ll be discussing is not about hands-on mixing. That’s because a great mix is the sum of a whole lot of components in addition to pushing faders and twiddling knobs.

Here we go…

1) Be prepared.  Being prepared means “being all there,” ready to engage and do our best. Sound checks and rehearsals can be tedious, but they present us with the opportunity to get off to the right start.

For example, it’s a great time to make sure all tools and “stuff” are available and accessible, right down to the board tape to label the console. And if you know you’re going to get thirsty, have a bottle of water handy ahead of time. Continue reading “The Path To Worship Mix Success”

How Often Should You Renovate a Church Facility?

Practical guidelines to help you determine when it’s really necessary for you to update or renovate your space.

Is it really an absolute necessity to update or renovate my 15-year-old building?

The working life of a building can and should extend well beyond 50 years, and I’ve personally seen buildings hundreds of years old still in use and functioning quite well.

The question deserves considerable thought, and begs a slew of additional questions:

1. Has your programming changed (are you doing more youth or children events, etc.….)

One of the biggest pressure a growing church faces is space.  As the ministry grows there needs to be a place where people can congregate, infants can be cared for, children trained and youth challenged.  Sunday is the crunch day.  As a culture, we have been conditioned that Sunday is the day where we as Christians head to church for a worship service and education.  Also, as a culture Sunday morning has become our social connection time.

When we come to church we often find ourselves getting a cup of coffee and connecting with friends that we just do not have the time or do not make the opportunity to connect with during the week.  The church has used many names to refer to this connection space.  Whether you call it a narthex, lobby or gather place, this space has become a very important part of a church. Traditionally this space was not given the importance that it is today, so you may find the need to expand, re-arrange or renovate to accommodate the social time that takes place before and after services.

Has your ministry experienced growth in a specific area of ministry?  Do you have far more infants in the nursery than in years past?  Is your youth ministry rapidly growing? What about the food pantry?  I believe that a growing church is almost always in the reuse, renovation or expansion process. A church that is growing is most likely engaging in culture and as culture changes, ministry changes and therefore facility needs change.

2. Are you filling up the sanctuary to more than 80% of its capacity?

The “80% rule” is commonly thrown around.  The “rule” is that if you are more than 80% full seating wise you are full.

The logic behind the “rule” is that if the space feels to full, guests and visitors might feel like there is not a place for them.  So, what happens when you hit 80% do you add another service?

Do you set up a satellite overflow room?  I have mixed feelings about the 80% rule.  Millennials will more quickly spend money for an experience and thus I believe they are attending church for an experience.  Does a full sanctuary give them the rich experience they are looking for?

Millennials also long for intimacy and connection so would a smaller venue serve them better?  What about the rest of the congregation, what are their preferences?  There is not a right over arching answer here, However, there is a right answer for your congregation.  My suggestion is to be aware of the 80% rule and make decisions with that knowledge in hand.

3. Does your building look dated?

By dated we are not talking about a neo-classical or some other look that is time-less.  What I am referring to is the purple, mauve other dated colors from the previous few decades.  I also want to differentiate from dated vs not kept up.

Dated means it is out of style.  It doesn’t mean that there are tears in the carpet, chips in the walls or dust covering the kickplate on the walls.  Those things are things that are not kept up or cared for.  Something that is not kept up is not acceptable in any style décor.

When I visit with churches that have that dated look, I think to myself why do they not just refresh the paint and change out a little bit of furniture?  The cost would be minimal and the impact would be great.  What I have come to realize is that people who attend the church on a steady basis do not even notice it.  It is just like your home you become accustom to it and do not even notice what it looks like.

I suggest that you find the person in the church that has “the eye” for design and have them take a fresh look at your space and give some ideas.  If there is not someone in the congregation, hire an interior designer and give them clear direction as to what you are wanting to accomplish and the budget that you plan to spend on improvements.

4. Has the expectation of your congregation changed?

If you say no to this question you are most likely not in a church that has engaged modern culture.  Expectation are always changing.  Just think how technology has change our expectations.  We expect immediate response and answers.

Thanks to amazon prime we expect it in 2 days without shipping charges.  As culture changes expectations definitely change.  Let’s go back to the discussion above on the Lobby.

In previous generations people were regularly engaged and connected to their neighbors and surrounding community.

Church was just one of the many places that people would see each other and have meaningful conversation and connection with each other.  Today church is often the only spot where we connect with people and stop and talk rather than just saying a quick “hi” as we pass each other.

5. What is the expectation of people who come and visit your church?

A big red flag here if you do not know at least something about the expectations of the people that visit your church.  Unfortunately, most people who visit have low or wrong expectations based on their history or exposure to church.  In this case I believe it is the churches responsibility to blow up and change the expectations.

Shouldn’t people have an expectation when they come to visit your church of finding a warm, well cared for functional building filled with warm welcoming people?

Is it necessary to update or renovate a building every 15 years?  My take as I stated above is that you should always be renovating, updating, changing and/or expanding.  Doing this on a consistent basis keeps your facility looking fresh and helps to support the ministry areas that are experiencing the most growth.

The Power Of Music & Technical Responsibilities

The emotional attachment to music that we humans have amazes me.

I can hear a song that I listened to in junior high school, and boom—my mind goes back there. I can remember where I was, see who was with me, and sometimes even relive the emotion that I experienced almost 30 years ago.

Recently I interview Gary Matthews, Pastor of Worship at Christ Memorial Church in Holland, MI, and we talked about this attachment to music.

Gary made some points that I think are very valid—one of them is, “when we eliminate a style or genre of music, we eliminate memories.” The me, at least, he’s right on with that statement!

Recently I was in a worship service where we sang the 1980s chorus “All Hail King Jesus” and I was “transported” to 20 years ago, standing in the sound booth at the church I served at that time, praising God for the blessings he had given me, in particular our first child that was born the week before. What a great and powerful memory.

Gary talked about the hymn sings that he led at Christ Memorial, noting that a highlight was “request time.” I attended a number of those hymn sings with my family, and request time was also the highlight for us. The key was that Gary asked each person requesting a song to share why it was important to them. To hear “older” saints talk about an event that happened almost a half century earlier was deeply moving.

So if music is so powerful, how does it apply to the technical side?

1)    It calls each of us, TnT (Tech and Talent), to bring our “A game” to the table every time.

2)    It calls us to be prepared, rehearsed and ready to go.

3)    It gives us the opportunity to participate in the worship in a way that also ministers to us, the technicians and musicians.

4)    It allows us to be involved in something way bigger than we actually are.

5)    It allows us to be a part of something that touches people and may very well bring them to a place, a memory, and in doing so, it strengthen our faith.

6)    The opportunity is there for someone who has “strayed from the church” to be called back to a time when they were involved and connected to God, helping call them to that place again.

Enjoy my conversation with Gary Matthews.

Who Is Gary, And What Is Worship Like At Christ Memorial? Each Worship Service Is A Unique Opportunity The Pastoral Call And Roll

Going With What You Know When The Pressure’s On

Several years ago, I was invited to be a presenter at an audio industry trade show, and while there, I greatly enjoyed meeting some fellow presenters.

In fact, after the convention center hall closed, eight of us audio “geeks” went to enjoy dinner together, and it turned out to be a fun—and instructive—evening on many levels.

At one point, as we were seated around the table, someone in the group posed this hypothetical question: “If you got a call to do an event, had to be there in an hour, and weren’t told much of anything about the performers or performance, which microphones would you bring?”

This was quickly followed up with: “And oh, by the way, you’re limited to three models. Any manufacturer, but only three different models.” Continue reading “Going With What You Know When The Pressure’s On”

Worship Leaders On Important Traits Of Sound Operators

Mix skills and system knowledge can be undermined…

 

According to worship leaders, what are the most important aspects of being a church sound operator?

I’ve been doing an informal survey on this topic, asking worship leaders for their views.

The answers have been surprising, at least to me. For example, to this point not one of them has mentioned that a sound operator should have musical talent. Nor have they brought up the value of having a critical ear when it comes to music.

Maybe it’s my own biases, but I thought these factors would at least rate a mention.

Here’s another one that hasn’t come up: knowing how to properly operate the equipment and system.

Perhaps the worship leaders I’ve surveyed are assuming that a sound person should already have these skills, and therefore haven’t mentioned them.

Further answers I’ve received in the survey—although they’re not at the top of the list—include the ability to mix well, keep volume under control, and function as “an extension of the worship team.”

Regardless, the number one answer I’ve received? Attentiveness. As in paying attention, or focus.

Number two? Attitude. As in always having a good one.

Now the shoe is on the other foot, so to speak, because it seems—to me—that both attentiveness and attitude should be givens.

If you’re helping with ministry (providing sound in this case), bringing a good attitude should be a no-brainer, and because in some ways the sound operator can “silence” the word of God being preached, you’d better be paying attention!

Yet consider these anecdotes…

One worship leader told me the story of a volunteer sound operator who’s been serving for 18 years, and is a great guy, easy to work with. However, this fellow has a consistent flaw: a soloist can walk out of the choir, go to center stage, stand behind the mic for several seconds, and still, the mic isn’t turned up until the third or fourth word of the solo. That’s definitely an attentiveness problem…

Another leader told me that one of his sound operators is so gruff that the worship team dare not ask him for anything. The result is that on any given Sunday, there might be no vocals in the monitors, or a mic is not provided for a performer, and so on—and yet no one speaks up because they’re afraid of getting their heads bitten off. Talk about an attitude problem…

These two stories reveal even further problems. In the first case, the sound operator should be asked—kindly—if he might not better serve by volunteering his time elsewhere, In the second case, someone with such a nasty disposition should be asked—kindly—to modify his behavior, and if that doesn’t work, he should be asked—kindly—to step down.

Let me sum it up this way. If you’re at a concert and the mix is pleasing, and there’s no feedback or missed cues, you’d likely think (and would be right) that it’s a successful event, at least from a sound reinforcement point of view. But if you’re at a concert and the mix is pleasing, but there are occasional squeals of feedback and some dropped cues, you’d likely be at least somewhat disappointed.

The moral of the story: sound operators should be able to mix musically and operate their equipment/systems competently, but these worship leaders make a very persuasive point: it all can be negated by lack of proper attention and bringing the right attitude to the gig.

5 Elements of An Engaging Church Facility

One of the activities that a church facility needs to facilitate is creating an active sense of community.

It is true that buildings are basically what we call brick and mortar, however we must also recognize that they have character and thus communicate a message about the inhabitants and often facilitate very specific activities.

Church attendance is often driven by our desire as humans to connect.

We primarily go to church to connect with God, but there is also a huge element of human/social connection that brings people thru the doors.

For a church one of the activities that a building should facilitate is creating a sense of community.

So how can brick and mortar help create a sense of community?

Church Seating Areas

When you show up early or stay later after a service you may want to have an extended conversation with someone you haven’t seen lately, or perhaps with someone who is personally struggling with a loss or tough situation in their life.

To connect on such a deep and personal level can be difficult if you are standing in a crowded lobby.  In that lobby setting there are fears of being overheard and also the constant distraction and interruptions as people walk by and wave or stop and say hi.

There is something about a seating area that is off to the side that communicates, do not interrupt.

It’s almost like you put up a do not disturb sign. In reality these areas often are where deep ministry takes place.  People are more open if they feel safe from being overheard or interrupted.

Community is about Gathering Space

There is something exciting about a crowd.

The noise, the closeness and sometimes what feels like chaos gives off a strong energy of “something is happening here”.  A lobby is great place to be seen and to see people and make a quick connection.

Church attendance is often driven by our desire as humans to connect.

We primarily go to church to connect with God, but there is also a huge element of human/social connection that brings people thru the doors.

For a church one of the activities that a building should facilitate is creating a sense of community.

So how can brick and mortar help create a sense of community?

Church Seating Areas

When you show up early or stay later after a service you may want to have an extended conversation with someone you haven’t seen lately, or perhaps with someone who is personally struggling with a loss or tough situation in their life.

To connect on such a deep and personal level can be difficult if you are standing in a crowded lobby.  In that lobby setting there are fears of being overheard and also the constant distraction and interruptions as people walk by and wave or stop and say hi.

There is something about a seating area that is off to the side that communicates, do not interrupt.

It’s almost like you put up a do not disturb sign. In reality these areas often are where deep ministry takes place.  People are more open if they feel safe from being overheard or interrupted.

Community is about Gathering Space

There is something exciting about a crowd.

The noise, the closeness and sometimes what feels like chaos gives off a strong energy of “something is happening here”.  A lobby is great place to be seen and to see people and make a quick connection.

This might be as simple as doing some of the above. Moving or creating new coffee stations, creating seating areas, adding tabletops can all give clues to where people should go and connect with each other.

Another way to help in traffic flow is to have key people that set an example or politely encourage people to move to s specific location.

If someone is lingering in front of the coffee station having an extend conversation blocking the area often someone simply coming up and saying excuse me as they walk towards the coffee station with give a social cue that the people in conversation need to move.

Your facility can most definitely facilitate community. 

Your challenge is to do the work and figure out what you can do to help make this happen.

A Word To The Wise When Thinking DIY

I’ve seen and heard some really scary things done with a “do it yourself” AV systems approach

Often when I’m working with churches (particularly smaller congregations), the issue of installing things themselves comes up. It usually revolves around the church purchasing the equipment (hopefully from me – on occasions churches have taken a design I’ve done and then gone online and purchased all of the equipment to install, and then to top it off they call me and ask for advice when it doesn’t work) and then pulling the cables, hanging the loudspeakers and hooking it all up themselves.

I’m all for having volunteers working alongside a qualified contractor. By doing a project in this fashion, the volunteers not only learn a lot about the system, they also get some real “skin in the game” and thus some ownership.

However, based on a lot of years of experience, I’m not a fan of a church doing an installation without the assistance of a professional. Under this scenario I’ve seen and heard some really scary things.

Recently I was at a venue where the ownership had obviously decided to try and save some money on the design and installation of a sound system. It has two loudspeakers that must have been purchased from the local music store – they were a portable design with handles for lugging them around.

To install these loudspeakers, someone came up with the great (not!) idea of throwing a tow strap over a beam and tying each end of the strap to the handles (see the photo above).

In a way, it’s somewhat amusing, but it’s also disturbing and more than a little frightening, because these speakers are hanging 20 feet above an area that people travel heavily, thus creating a huge safety issue. A qualified contractor would never install anything in a fashion that would resemble these hanging weights ready to fall.

Further, the coverage is awful. The loudspeakers are almost 80 feet apart, and as I walked through the coverage, I also determined that they must have a 40-degree horizontal coverage pattern (as I traveled into coverage, then out of coverage, then back into coverage…).

And the sound coming out of these loudspeakers resembles a total “frown face” EQ setting – harsh midrange and not much else.

So, how can you make a DIY successful rather than something resembling this example?

1) Don’t do any part of an installation that you’re not 100 percent confident that you can do correctly. This seems rather obvious, but a lot of folks do not seem to be able to correctly determine if they are competent enough or not.

2) Pay for and use the advice and instruction from a professional. Don’t just try to pilfer information – be up front with them and ask them to provide you with a price to consult you on the project. Note not all contractors will be willing to help with advice only because they’re not used to doing business this way.

And perhaps more importantly, they may be (rightfully) concerned about the liability issues involved by dispensing advice on how to hand loudspeakers. My suggestion is that any part of an installation that could potentially lead to a safety issue should be left for a professional to do.

3) Select a qualified professional that will act as a partner. Choose a contractor that will work with you in dividing the tasks and responsibilities for the project. For example, the volunteers at a church could pull in all of the cable, with the contractor doing testing and termination.

Saving money and having some ownership in the installation of the system is a good thing, just make sure that you can competently (and safely) perform all of the tasks that you set out to do.

 

Getting A Handle On Church System Maintenance, Upgrades & Lifecycles

Get people on board, start the discussion early and have a plan.

Do you replace production/system equipment based on it being worn out or for new features and functionality?

When we get a new system or new piece of gear, often the last thing on our minds is repairs or the life cycle of the system.

In my view, churches are getting better at understanding professional A/V systems. I find that in general the market is more aware of the cost versus the expectation of the system, along with the willingness to spend the dollars to get it right (or at least as right as they can afford). I’m grateful for the improvement.

However an area where I see little or no improvement is in operation, maintenance and lifecycle replacement expectations.

It’s not uncommon for a church to spend hundreds of thousands of dollars on a great sound system and then never think about who is going to operate it, and just as importantly, who is going to be responsible for maintaining it. In fact, too often I see churches balk when one of the sound techs asks for a few hundred dollars to attend a tech training conference.

Another factor is the short(er) lifecycle of today’s equipment I don’t mean that stuff fails sooner; it’s more that technology keeps surpassing itself.

The church that I serve has been in a new sanctuary for only seven years. When the technical systems were designed and installed, digital consoles were in the early (and generally pricey) stage. HD video was being discussed but not widely adopted. Line arrays for permanent installations had just recently come into fashion.

All that said, my church has a great-sounding left-center-right main loudspeaker system, a premium 56-channel analog console, and a 12 x 16 rear-projection system that works well. Even so, we’ve started discussions on replacing some of our equipment. (Well, actually “repurposing” is more accurate, because the current stuff will be utilized elsewhere in the church.)

Part of the push to replace is based on age. The console is starting to have some minor issues (although nothing yet that can’t easily be repaired). But in reality, the big push is based on changes in both technology and expectations. We’ve started hosting concerts in the space, and the main system has a hard time getting over 100 dBA.

So with technology moving so quickly, what should you expect when purchasing a new system?

One.) Don’t expect it to perform at its best without having qualified and trained personnel operating it.

Two.) Do expect it deteriorate without regular maintenance. I suggest having systems checked annually by a professional contractor, even if there are not any apparent problems.

Three.) Don’t expect it to last forever. Be realistic about the life expectancy of the equipment, and more importantly, recognize that the technology in most cases will become obsolete before it fails. I’ve read that the average life expectancy of an A/V system is as little as three to five years (especially when you’re talking about video projectors).

Four.)
Do expect to need to educate the leadership at your church as to how and why the technology needs to be updated. Actually, this is an activity that needs to happen on a consistent basis – no one likes to be surprised with a big ticket purchase that was not anticipated.

How can you go about it?

1) Upgrade as you go, a piece or two at a time. This can be a great way to keep a system current. As new, beneficial technology becomes available, cycle out the older stuff.

For example, the system is working fine and sounds good, but the mixing console is coming up on 10 years old. So it could be replaced with a newer model, and at the same time, you can be planning similar transitions for loudspeakers, amplifiers and so on.

The main problem I see with this approach is that if the leader of the technical area is not the same person for a number of years, the upgrade process can suffer from lack of consistency.

2) Take the “big leap” and do an overhaul every 7 to 10 years. I’m currently working with a large church on a significant upgrade that has taken almost five years to come to fruition. Over that time span, the design has changed and the cost estimate has increased, but what has stayed consistent is the accumulation of money to do the project.

The key thing in making a significant upgrade happen is to have a vision, backed by a concrete plan to have the money available to do it. By outlining the project at the outset and then accruing a bite-sized chunk of the cost, year after year, the church has been able to do steadily accomplish its vision without having to do the typical fund raising, committee meetings and deacon approval.

To me, both ways work – it’s just very important that the discussion gets started early and that people are onboard in their commitment to technical system excellence.

A 5 Step Framework To Building

 
Five key points are involved when a church is ready to embark on a building program.

Often I find myself consulting or giving advice as to what steps a church should take when they are ready to embark on a building program. In general, there are five key points involved in a building project.  Each of those points could be an article, or book unto themselves.

My goal is to introduce to the steps and give you a basic overview of what each step entails.

Each congregation is unique however by following these steps you can head down the road of building with confidence.

Vision

This obvious step is often over looked. As American’s we love to jump to the what.  What are we going to build?

We really need to spend much more time at the Why?  The why is not just because our ministry is growing and needs space. The why is, what is our DNA, what has God purposed us, this fellowship to do at this moment in time.

Additionally, what vision has God given us as it relates to what our future ministry will look like.

Brushing over this initial step has led many churches to build something they either didn’t need or ends up not meeting the true needs of their ministry.  I currently am working with a church that is building small.  They average around 800 and are building a 450 seat auditorium.  That means that immediately as they move into the new facility they will be doing multiple services and in essence be packed out with 2 or 3 services.

This church knows its DNA, they don’t feel called to be a mega church, they believe God has called them to impact they neighborhood he has placed them in.

So they are referring to this first building as an incubator.

They Plan to grow a vibrant congregation and in 18-24 months spin off 75% of that congregation to a new location just across town.  The 25% that remain at the incubator location will then start fresh, new staff and everything and seek to grow a vibrant church that can be spun off in 18-24 months again leaving 25% at the incubator to do it again and again.

This church gets who they are called to be, a local church that makes a difference in the neighborhood where they are planted. So their plan is to have multiple fully functioning, self-supporting locations that infiltrate the town in which God has place them. This determined the size and location of the facilities they are building.

Feasibility

At the firm I work for we do a significant amount of what we call Phase 1 work.  A phase one is really a feasibility and needs study that is done to provide budgeting for the project.  This process where we come in and sit down with your leadership and ministry teams gives direction to what is going to be built and how much it will cost.

This second step should be done only after they vision part is complete.  It is vital that you know who you are before you embark on what to build.

The Phase 1 process allows the vision of the building to take shape and form.  After sitting down will all the stake holders in the project a conceptual drawing is completed as well as a floor plan.

From this a budget for the project is determined.  What is great about this process is that the church now knows how much money they need to raise and they also have tools, the 3D renderings, to share with the congregation.

The nominal cost of a Phase 1 keeps churches from embarking and spending a lot of time and energy on something they can’t afford to build.  It also protects them for wasting a lot of money on design work as they go thru the process.

Financing/Fund raising

Now that budgets have been determined and hopefully also with the renderings, the congregation is ready to move forward.  Now the question becomes how.  Do you take on debt, do an extended fund raising campaign, break the project into phases and build as money is available?

Fundraising is also an area where you have to know your DNA and what direction your congregation would like to pursue in raising funds.  I suggest at this point that churches contract with a professional fund raising frim.  Yes, just like the Phase 1 study, it will cost money.  In this case it is really costing you money to in the end raise significantly more money.

A well run capital campaign can greatly shorten the building process by securing funds quicker.  A good professional fund raising firm will use the 3D renderings done in the feasibility study to help communicate, inspire and call to action your congregation.

Kick off/Full design

Somewhere during the capital campaign, it will be time to give the project the go ahead.

At this point, an architectural firm, or a design/build firm takes a really deep dive into programming. They will get into the nitty gritty of what is the precise square footage that each ministry needs, what the fit and finishes are going to look like (this is likely to be determined by how successful the capital campaign is).

Depending on the delivery method you choose, construction may also begin at the same time you are finalizing the design.

The key in this phase is to revisit the phase 1 process with all of the stakeholders to ensure everyone is still on the same page and has agreed on the same priorities.

Construction

This can be the most exciting time of the entire project. it can also be the most painful.  Likely it will be both.  There is nothing more exciting than to see your dream and vision literally come up from the ground. There is also nothing more painful that having to put a project on hold because the funds are not available.

One of the most important aspects of a construction project is cash flow.  I have seen churches that have had to put a hold on their project because they did not plan the important element of cash flow well.  Yes, they have the money committed but the bank may temporarily cap a construction loan until a certain percentage of that pledged amount is in the bank.

Construction overruns can also bring a project to a halt.  There are many infamous stories of projects that were delayed or never were completed because the change orders during the project emptied the bank account.  This can happen because the owner keeps changing his mind, or finding out as you are building that some major element has to change because the design was faulty. Rarely if ever does it happen because of extenuating circumstance, like material increases.

To ensure that your construction project is more exciting and painful it is important to be sure of your design before you break ground, or be sure that your design and construction team are in sync to bring your project in on time and budget.

Following the framework above, in particular understanding the why, and what your DNA as a church is will lead you to a successful building project.

 

Communication Can Make All The Difference In Making A Ministry Much More Effective

Over the years I’ve worked with churches, the problems I find often have foundation in basic communication, organization and administrative skills — or more precisely, the lack thereof.

Over the years I’ve worked with churches, the problems I find often have foundation in basic communication, organization and administrative skills—or more precisely, the lack thereof.

My primary field of interest and experience is with the technical side of ministry, so the discussion here will reflect that. However, I offer that many of these same approaches and ideas can be applied to many areas of a ministry.

Quite often I visit with a church where there are numerous complaints about a lack of consistently in the technical area, and the explanation goes something like: “When Jim is here everything works, but when he is not it is a disaster.”

I know at that point that while Jim may be a great operator and may understand the system very well, he’s most likely not a good delegator, administrator or teacher. When a church is suffering from the “Jim’s the man” syndrome, I can almost guarantee that the mixing board/patching is either not labeled, labeled incorrectly or just poorly labeled. The poor folks who are mixing on the weeks Jim is not there end up scrambling just to get things properly connected and working.

Also, because they’re volunteers and “Jim the man” is the golden boy in the eyes of the Worship Leader, people are afraid to step in and to try to organize and logically lay out the board.

Other things that end up happening usually relate back to clear organization, things like:

• Batteries failing in the middle of the service because everybody thought someone else had changed them.

• Trying four mic cables until you find one that works, because nobody throws out or labels the bad cables.

• The last minute scramble to find a mic (or stand, or direct box) that is missing because somebody used it during the week in another room at the church.

• Nobody shows up to mix on a Sunday morning. Bob traded with Steve who traded with George and now nobody really knows who on for the next month.

• The sound person “on” for a given week shows up “late” because “Jim the man” never told him/her the Worship Leader was bringing in a mini-orchestra of 10 players, along with  six vocalists. The poor sound person was actually on-time for a typical Sunday, but did now know an extra hour or so was needed for additional setup.

I’m sure you can add your own list of frustrations but rather than moan over them, let’s look at how to prevent them.

1) Get together as a group and agree to a consistent layout of the mixing board and create a channel/patch list that sits next to the board. Also, commit to each other that if for some reason you need to deviate from the standard layout, immediately following the service you will reset the boars to the standard layout.

2) Make a rule that first thing every Sunday new batteries go in the wireless mics. This takes the guess work out of the equation and also lets you use the mics during the week without wondering when the batteries will die. Wireless mics usually last up to 10 hours on a fresh set of batteries. To be precise, check the specs of your system, and then simply do the math.

3) Throw away bad cables. I know that this is not eco-friendly and everyone likes to occasionally get out the soldering iron. However, my experience shows that either the repair never happens and the cable accidentally gets placed back with the good ones, or a repair ends up being poorly done.

4) Organize mics, cables and all accessories and put a sign out sheet that details who took the item and to what room they took it to. This way everyone will know where that missing equipment should be located.

5) Hand out or post online a schedule for six months of who is “on” every Sunday. In the sound booth (or online), keep a master schedule with this rule: “if your name is on for that day, you’d better be there.” This doesn’t mean that dates can’t be traded; rather, if dates are traded, this should be immediately noted on the master schedule.

6) Put the burden on the Worship Leader to communicate—ahead of time—with the actual person that is on for that Sunday. A simple email with a stage layout and instrument list will provide the information needed to plan for special needs and configurations, as well as the time to do them right.

These may sound like simple suggestions, but may churches are simply negligent in these fairly basic tasks. If there is a no leader of the crew, volunteer to be the coordinator, or facilitator that will facilitate the items above. If there is a clear leader, offer to help them with the organization. In a respectful manner, of course