What is Good Design and How Does It Impact Your Church Facility?

Take a new look at your facility and apply some creative design ideas to raise both the form and the function of your building.

 

What is good design and how does it impact your church facility?

We live in what I have heard Daniel Pink describe as the dawn of the conceptual age.

As we moved long ago from an agrarian society to an industrial society to an information society, we are now making the transition to a conceptual society.

Pink in his decade old book A whole new mind talks about this transition subtitling it Why right-brainers will rule the future.

As most know the brain is dived in to two hemispheres and in generalities the left side is our logical side with the right side being our creative side.  Breaking this down a bit more, the left side thinking grasps details. Things like logic, sequence and analysis take place there. The right side takes care of our thinking related to the big picture it synthesis information, controls our emotions and gives us the big picture.

Pink outlines reasons for the rise of the right brain and its importance in the “conceptual age”. Part of what he argues is for the importance of design.

Design, at its core is our ability to create our environment in new ways that serve our needs and give meaning to our lives.

Paola Antionelli design curator at the New York Museum of Modern Art in her TED talk, Treat Design As Artstates that her view of heaven as satisfied curiosity.  She has also been quoted regarding design, “good design is a renaissance attitude that combines technology, cognitive science, human need and beauty to produce something that the world did not know it was missing” I would add that good designers have the ability to synthesize current needs, issues and culture.

Good design will create something that never existed or it will have people interact and have a new behavior with it.  BMW’s Chris Bangle states: “we don’t make cars, we make moving works of art that express drivers love of quality”.  A car is not new, but Bangle sees design as providing a new way for people to interact and experience a car.  Design dives into our emotional response to an object or what is around us.

The Tabernacle was a good example of God’s design and laid out in detail in the book of exodus. It provides us with some insight into design:

1) The tabernacle was first and foremost a very functional facility.  
The tabernacle was designed to be used, each of the Tabernacle had materials used based on function and purpose. It also solved the problem of a holy God dwelling in the midst of a sinful people.

2) It displayed wealth and beauty.  
The Tabernacle was a work of art.

It was inspiring and directed people’s thoughts and emotions to connect with God.

3) The building of it involved all of the people.
Designed for use by all people. It was also build by the very skilled craftsman who would worship there.

4) It reveals the character of God. 
The excellence of the tabernacle, both in its materials and its workmanship, is a reflection of God.

5) While composed of various elements, it displays the unity of all, in design, function, and purpose.
The design was complete, it was a sum of parts that all came together to produce a hole that was greater than the sum.

Through the Tabernacle God reveals that design is not just about objects, art, function or beauty.  It is about all of them with an emphasis on the behavior that these elements produced.

In today’s contemporary church I see a lot of emphasis on stage design.

Stage design being band layout, sets, projection or video elements and lighting.  A large number of new churches that have been built in the last decade or are under construction are what I would call the black box sanctuary.

If you have been to a production at a black box theater you know exactly what I am referring to.

Black stage walls black ceiling black covering on the stage floor. Black box is great because you can create an infinite number of “looks” by using set pieces. A good set designer can take this “blank canvas” and turn it into whatever scene or look the designer desires.

For some churches stage design is visited every week and different elements are used to give a new or different look every Sunday.

Others do thematic stage design that is built around the current message series that is going on. Some do 4 sets a year, generally built around the four seasons in nature.

Not all churches are black boxes and thus have elements that already exist and need to either be covered or designed into the new look.  www.churchstagedesignideas.com is a great place to get ideas and to learn about design techniques.

Design not only applies to the stage in the sanctuary it applies to the entire facility.  From traffic flow in the parking lot, the signage that directs you into the building to the artwork on the walls.  Design applies to almost every element.

The late Steve Jobs said “Design is not just what is looks like and feels like, design is how it works” I believe that good design also grabs our emotions and drives our behavior in how we interact with it.

Take a new look at your facility and apply some creative design ideas to raise both the form and the function of your building. After all, Design, at its core is our ability to create our environment in new ways that serve our needs and give meaning to our lives.

 

Understanding the “Why” in Church Planning

The recognition and praise of numerical size can drive some to emulate what Large/Successful churches are doing.

American culture leads us to the false assumption that bigger is always better.  This also spills into churches as we recognize and praise the numerical size of a church rather the spiritual depth that exists at a church.

Greatness is not found in numerical numbers or percentage of growth.  Although, I will argue that growth is a strong byproduct of greatness.

The recognition and praise of numerical size can drive some to emulate what Large/Successful churches are doing.  There is nothing wrong with looking at the successful churches to see what they are doing right. However, when you copy them, trying to emulate what they are doing is when you lose sight of your unique calling and purpose.

I recently was speaking with some church leaders and the discussion began to revolve around the church in the area that averages 15,000 attendees per weekend.

All of us talked highly of the church, its reputation and how it serves so many people. In fact, one of the leaders said I love the look of their stage especially their new set.  In fact, I like it so much I am trying to get our volunteers to build one just like it.

I have seen the set on the stage at the large church and it is gorgeous! It also really fits the DNA of the large church.

I also know that it costs thousands of dollars to build.  Feeling bold and also having a strong relationship with this group, I began systematically questioning first why that church wanted to copy the set and then how they planned to do it.

We didn’t get very far past the “it looks so cool” comment in regards to the why of building it.  Then the how and how much it would cost question pretty much shut down the discussion.  I was not trying to be the dream killer or wet blanket, but I thought it was prudent to first fully understand the why.

I then asked the following question, “if you had one more $, one more staff member or one more square foot of building, would you automatically grow spiritually or numerically?”

The first shot back at me was “It would sure help!” Following the laughter after that comment. I retorted “yes, but would it automatically cause you to grow?”  The discussion that followed was about how all of those things, $, staff and building follow growth, but doesn’t really cause it.

Our discussion also led us to ask the question Why?

Why did the large church have this cool set?  Our speculation was that the large church knew why they designed and built the set, it fit the sermon series and the overall impression that they wanted to make.  The church who wanted to copy it was doing it just because it was cool.  There was no real why.
I have found some successful questions to ask to help get to the Why?

1. Does it enhance your mission and your message?

If your mission revolves around bringing in the poor a $100,000 led wall and huge production is sending the wrong message and most likely alienating and confusing who you are trying to reach.

2. Does it bring engagement.  Does it draw people into worship?

Does it cause people to engage on a deeper level?  A friend of mine uses this litmus test after each service.  He asks the simple question “Did people worship”?

3. Does it show creativity, is it an artistic expression?

Creativity is a gift that God has given us.  I really enjoy when someone uses the creativity entrusted to them in a way that draws me into worship.

4. Does is evoke an emotion or deep feeling.

The most powerful times that I have in worship is when my intellect, my heart and my spirit are in unison praising God.  The environment is helpful in drawing me into that deep, powerful worship.

Answering these questions can help you determine if the next set, moving light, production element….  Has purpose and meaning.  In other words, you’re not just doing it because you think it is cool.

R-E-S-P-E-C-T “just a little bit” between Tech and Talent

I had the privilege of doing front of house sound for a sitting President of the United States.  It was one of the simplest and easy gigs I have ever done.  It was also one of the highest paying gigs I have ever done. You can read about it here

During the 4 hour warm up (The President was over 2 hours late) one of the Presidents detail handed me a few CD’s for pre-music. It was they typical stuff of that day U2, Madonna, Bon Jovi and even Kenny G.  During the wait the famous song RESPECT by Aretha Franklin came on. I have to admit I chuckled, thinking yeah respect, I don’t agree with the Presidents Policies or morality.

I was struck somewhere during that song how wrong my attitude was.  While I did not agree with this man, He was in a position of authority and was the reigning leader of the free world. I am called as a Christian to respect the office of the Presidency and at least honor this man as he was placed in this position.

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The Kick Drum Is Too Loud? Says Who?

Sometimes my first reaction to something isn’t always my best reaction.

Recently I was mixing a group that I’d handled a few times before, and after about 30 minutes of rehearsal, the leader walked out in to the house to listen to the mix.

What happened next is where I thankfully took time to process rather than react. After a few minutes, the leader shouted, in what I interpreted as a rather curt tone, “The kick drum is way too loud!”

My passive aggressive nature was screaming from me to either shout back or turn up the kick even more.

But fortunately, in my case, a bit of wisdom has finally come with age. So rather than elevate the conflict, I did the smart thing and turned down the kick. Doing so also allowed me to think a bit more rationally.

My thoughts, not in any particular order:

1) The leader knows the band and what the mix should sound like.

2) The leader is an idiot. Everyone likes to feel the kick drum (notice I said I was only a bit more rational).

3) I’m a professional and know how to mix (OK, so I’m not always rational).

4) Maybe the kick is a little heavier on the main floor (I was mixing from a balcony position).

5) The average age of the audience will be somewhere between blue hair and retirement home, so the leader is probably just asking me to mix to the audience.

6) I’ve been accused before about having too much kick in my mixes.

7) Perhaps my mix is not matching the musical performance.

That last thought, number 7, is the one I settled on as “most” valid and most likely what the leader intended: the sound of the performance should match the music of the performance. Bill Gaither music should not sound like rock. Rock should not sound like classical. Classical should not sound like there is a sound system present. Etc…

I was thankful I didn’t take his “suggestion” as a personal attack and do something stupid, and I was able to provide a mix that better represented the musical performance. Win-win.

Later in the rehearsal, I went down to the main floor to hear how it sounded overall, and to specifically evaluate the kick. I thought the kick (and drums overall) sounded O.K., maybe a little light, but I asked the leader to join me and share what he was hearing.

His take was that the drums, overall, were a little too loud. It was his show, he had written all of the arrangements, and he leads this band all of the time, so he knows the sound he is looking for. It was my job to make that happen.

The morals of this story:

1) Be slow to speak and react.

2) Don’t take things personally. Just because someone makes a suggestion, don’t get offended.

3) Our role as sound mixers is to best represent what’s happening on the stage and to mix to that style of music, not how we personally like it.

4) The leader has the final say. He (or she) has either written or picked out the arrangements, secured the musicians, and has an opinion on how it should sound.

The Extra 10% Really Matters

Why do so many churches talk about middle of the road when it comes to system upgrades?
I recently had two experiences, unrelated on the surface, that really got me thinking.
The first happened at a church that was talking with me about upgrading their sound system. If you’ve ever been through the process of updating a system, be it sound, lighting or video, you know it’s a chore—or actually, a set of chores.There’s the pursuit of determining what’s needed, soliciting proposals, selecting a proposal, getting the church/committee to sign off on it, overseeing the install of the new components, and then figuring out how to operate them. I could talk at length about any one of the steps, but based on my recent experience, let’s start with a question (actually two): Why upgrade, and what are the expectations?

Continue reading “The Extra 10% Really Matters”

The Dynamics Of Dynamics

Sitting in the tech booth during a service on a recent Sunday, I had an “a-ha” moment. Not a big one, but still a good lesson.

We had traded worship bands for the day with our sister church. Our band was playing at their place, and vice versa.

One of our front of house people, Justin, traveled with the band to do the mixing. Just as our service began, I received a text from Justin that simply said, “Running a service at 85 dBA. A new record!” I glanced over at the Smaart app running on my iPad, and our levels were hovering around 88 dBA.

This was during a mellow song; moments later we were doing 90 to 95 dBA. Just then, Justin texted me again: “Update. I was able to get it to 80 dBA. It seems to have pleased the masses.”

This “conversation” (via text) got me thinking about the “how loud is too loud” conversation that’s a constant among church tech folks, and I found myself watching our Smaart app meter a little more than usual. In fact, I rarely look at it in terms of overall SPL, but rather for monitoring overall frequency response.

Continue reading “The Dynamics Of Dynamics”

The Power Of Music & Technical Responsibilities

The emotional attachment to music that we humans have amazes me.

I can hear a song that I listened to in junior high school, and boom—my mind goes back there. I can remember where I was, see who was with me, and sometimes even relive the emotion that I experienced almost 30 years ago.

Recently I interview Gary Matthews, Pastor of Worship at Christ Memorial Church in Holland, MI, and we talked about this attachment to music.

Gary made some points that I think are very valid—one of them is, “when we eliminate a style or genre of music, we eliminate memories.” The me, at least, he’s right on with that statement!

Recently I was in a worship service where we sang the 1980s chorus “All Hail King Jesus” and I was “transported” to 20 years ago, standing in the sound booth at the church I served at that time, praising God for the blessings he had given me, in particular our first child that was born the week before. What a great and powerful memory.

Gary talked about the hymn sings that he led at Christ Memorial, noting that a highlight was “request time.” I attended a number of those hymn sings with my family, and request time was also the highlight for us. The key was that Gary asked each person requesting a song to share why it was important to them. To hear “older” saints talk about an event that happened almost a half century earlier was deeply moving.

So if music is so powerful, how does it apply to the technical side?

1)    It calls each of us, TnT (Tech and Talent), to bring our “A game” to the table every time.

2)    It calls us to be prepared, rehearsed and ready to go.

3)    It gives us the opportunity to participate in the worship in a way that also ministers to us, the technicians and musicians.

4)    It allows us to be involved in something way bigger than we actually are.

5)    It allows us to be a part of something that touches people and may very well bring them to a place, a memory, and in doing so, it strengthen our faith.

6)    The opportunity is there for someone who has “strayed from the church” to be called back to a time when they were involved and connected to God, helping call them to that place again.

Enjoy my conversation with Gary Matthews.

Who Is Gary, And What Is Worship Like At Christ Memorial? Each Worship Service Is A Unique Opportunity The Pastoral Call And Roll

Wayfinding, Which Way is Which?

One of the most difficult tasks for a church is making visitors feel comfortable. Here’s what you can do to help visitors – before and after – they enter your doors.

I believe one of the most difficult tasks for a church is making visitors feel comfortable.

The difficulty lies in the fact that every person is unique in their needs and desires.  Some want to be warmly welcomed and shown around.

Others just want to slip in an out unnoticed until they are ready to reveal themselves.

However there is one commonality that can make every visitor very uncomfortable. That is the feeling of being lost.

For most people anyplace that is new and different can be, and often is intimidating.  If the experience is visiting a large unfamiliar church – that visit can be overwhelming. And even being a guest at a small local church can be scary.

So what can you do to make that visitor feel more comfortable – before and after –  they enter your doors?

Give them an experience before the visit.

People feel more comfortable if they know what to expect.

A number of churches do a good job on their website, explaining what attire is expected and giving a little narrative about what to do or where to go.  But why not give people more of an experience on your website?

A church that I am working with is putting together a visitor experience for their website that includes a fly thru with a drone. The drone video will take the visitor from the parking lot thru the entrance, show the visitor center, coffee area, restroom locations and children’s area.

The idea is to stage it so it looks like a Sunday morning. So there would be people in the building, making it look as life like as possible.

I love this idea!

Now if drone footage is not possible for you to get on your website, add a floor plan and pictures.

The more comfortable you can make someone feel the more likely they are to walk thru your doors on a Sunday morning.

Guide their Sunday church experience

For me one of the frustrating things in life is not knowing where to go when I walk thru the door of a building.

The problem for the person designing the wayfinding is that they do know where I want to go or what my level of “knowing” about that building or similar buildings are.

So to make signage work well, the designer of the wayfinding system must take a lot of different variables into account.

Even though there are a lot of variables some very simple truths hold true.

The first is to keep signs clear and concise.  Don’t make people have to think or interpret what the message is.  One of the many great laughs I had at the last WFX in Louisville, KY a few months ago was over this conference center sign.

One of my friends saw the sign and called me over and said, I guess no miracles allowed here because they won’t let Jesus walk on water.  Thus we created the meme

Really wayfinding is a pretty straight forward proposition and with some thought and planning it doesn’t have to be subpar.

What is good wayfinding at your church facility?

Wayfinding is really a simple problem solving exercise:

1) The person needs to know where they are at (i.e. main entrance)
2) They need to know where they want to go (i.e. childrens ministries)
3) They need to find out the route that will get them there
4) They have to be able to correctly follow the route
5) The have to know when they get to the destination

To solve these simple problems with the use of signs:

1) Keep it simple
2) Show only what is needed, don’t overly complicate directions or maps
3) Give clues along the way to keep people on the route.

In addition to having good signage there should also be a person at the welcome area that is very good at giving directions.

The person giving directions should have some simple nice looking floor plans printed on paper.  The direction giver can then draw on the map and point out landmarks along the way.

Another great way to solve the problem of giving directions is to have someone available that will lead the person to where they want to go.

In numerous churches I have been at the children’s check in area is usually the most difficult to find and the most difficult to figure out what to do when you get there.

So having an advocate (guide) that can take a family to the children’s area and then walk them thru the check in process would help make a lot of first time visitors feel much more relaxed and comfortable.

Wayfinding really doesn’t have to be a frustrating, difficult thing.

With some good signage and some people available to assist newcomers. You can easily make all of your guests feel comfortable.

Church DNA: Who are you? Who?

Along the way it has become an idea, that if the big, cool churches are doing something, then everybody feels like they need to copy them and do the same thing.

 

A good friend of mine Jeff Abbott, service programming director at Ada Bible Church in Ada, Michigan recently opined about the copycat syndrome in today’s churches.

He talked about how a couple of years ago everyone had to have pallets on their stage to look cool.

He also bemoaned the current use of LED tape.

Jeff has nothing against pallets or LED tape, however he is discouraged by what he refers to the cookie cutter look of today’s contemporary churches.

Jeff continued on talking about the idea that if the big, cool churches are doing something, then everybody feels like they need to copy them and do the same thing.

Jeff asked the question “Does God really want the church to be a bunch of clones, stamping a couple clones out in towns across the country?”

Both Jeff and I agree that we do not believe that is what God intended for the church.

It really comes down to a church understanding their own DNA and culture and living that out.

I was at a training session where the main topic was diversity.  Point blank I expected the typical talk on culture differences and the understanding that we need to develop between cultures.  The speaker asked the simple question of how many different cultures that we thought existed.

I began trying to estimate the number of countries and then thinking I could probably add a 5 to 10x factor to that number.

I figured each country had a main culture with a few additional sub cultures that permeated each country.  His answer rocked me on my heals and shocked me.  He proclaimed with authority that there are around 7 billion cultures in the world!

Wait 7 billion, how can that be?  That is about how many people are on earth.  Exactly!

So am I saying that we need to have 7 billion different churches?  I believe there should be 7 billion different temples as our bodies are the temple of the Lord, I do not believe each person is a church.
A church is a collection of cultures (people). I liken to America, there is the distinct American culture but in that culture there are a lot of subcultures.

On the lateral plane there are culture separations based on race, socioeconomic class and the like.  On the vertical plane there is the age difference, the Boomer, GenX and Millennials.  All of the different cultures make up the overall American culture.

The church is really the same way.

As people we bring our own diverse culture under the umbrella of the church to collectively create its own distinct culture.  This could be a culture based around evangelism, missions, doctrine etc.  Whatever that culture is, a wise church will base its ministry around the culture, thus creating the DNA of the church.

Once discovered, each church must do and create things that fit into its own unique DNA.

This does not mean that a church cannot learn and adapt ideas from another church or other institution.  It means that the church has to meld it into their unique DNA.

A great example that I experienced of this taking place was at the WFX conference.

Jeff and I were walking downtown Louisville, enjoying the downtown when Jeff suddenly stopped and pulled out his phone and snapped a picture of a window display.  The display was a cool wood design that filled the front window of an architectural firm.  It really resonated with Jeff (and myself), it also was a perfect window display for an architectural firm that showed off their design creativity.  Jeff turned to me and said, “I just got a great idea for a set design”.

Will the set look exactly like the window display?  I doubt it. When Jeff builds the set it will be inspired by the window display, in fact it will most likely bear a strong resemblance to it.  More importantly the DNA of Ada Bible Church will be woven into the set and it will become part of who Ada Bible is.

If you don’t know or understand the DNA at your church, discover it!

Also do things that fit your DNA.

This includes taking things that you see and weaving them into your DNA.

Does a Great Facility Equal Great Growth?

Having a well-kept, nice facility is just expected. Also having the proper technology to carry out your ministry is a total must…

 

Does a great facility = great growth?

Having a well-kept, nice facility is just expected.  Also having the proper technology to carry out your ministry is a total must.

Over the years that I’ve been involved in ministry, I have noticed that there can be what I call the “want to be” syndrome.

The statements – I am sure you have also heard – go something like this, “If only we had the technology that XYZ church has, we would grow as fast as they are”.  Or “If our building looked that nice we too could have rapid growth.”

Mentally most of know that the above statement is not true for the church, in business or in general.

I am currently listening to one of the many biographies on the life of Steve Jobs.  Many of you know that that when Steve left apple, only to come back a decade later, he started a company call NeXT.  Steve had it all: he recruited the best engineers and built the most advanced factory and well-equipped offices.

Steve himself was a visionary, a charismatic (if not sometimes frightening) leader.  NeXT however basically tanked being acquired by Apple (some say that NeXT was only purchased by Apple to get Steve back) for a fraction of the investment that went into the company.

How could a company that had the best of support and wind at its back fail?  I contend that it was Steve’s journey in the wilderness, he had lost direction and purpose.

Churches too can fall into this trap.  I have seen church plants that seem to have everything, a great place to meet, plenty of financing and yet not succeeded.  Success is not guaranteed by the amount of resources that we possess.

Another way to look at this is to realize that the reason your ministry may be stagnant or dying is not because you don’t have the cool technology, or a fancy facility.  Most likely the stagnation come from the fact that the church is not connecting with people or living out and fulfilling its calling and mission.

A change in venue or and upgrade often just moves the problem, it the proverbial lipstick on the pig.  Sure it looks a little nicer, but it’s still a pig.  In fact, I believe that new technology may only magnify your current irrelevance. It’s like putting new siding on a building with a bad foundation or a new paint on a car with a bad or blown engine.  It may look better but it’s still going to crumble or stop running.

The false hope and belief that something new can spark growth or change the current reality leads many churches to get out the lipstick, somehow hoping against hope that nobody will notice the stench that is still there.

Reality check.  Buildings and technology are a means to an end.  They can help facilitate growth but in no way are they the secret cause.

I think the biggest proof of this is the fact that you can have a growing church in a centuries old building and you can kill or have a dead or dying church in a brand new multi-million-dollar facility.

If you are counting on facilities or technology to somehow be the thing alone that brings growth to your ministry, you better get ready for a major disappointment.